Abstract - New management concept (selected tools)
Today, management throughout the industrialized world has become wary of new management concepts (ex. Customers Relationship Management), calling new ideas “fads” and wondering where it will all end. Into this stew of suspicion many are pouring “knowledge work”, “knowledge management”, and “knowledge workers”. Knowledge is the key resource in today’s economy, and the companies that can learn to manage it more effectively will win. The KM valuation methodology is a rigorous financial framework for analyzing the cost, benefits, and risk associated with investing in the knowledge assets of an organization.
A corporate portal is usually structured around roles that are found inside your organization. An enterprise portal, by comparison, expands the corporate portal to include customers, vendors, and other roles outside your organization.